When employees quit, managers see miserable, looming dollar signs. Between recruiting, retraining, and reestablishing customer relationships, hiring costs field service companies big money. We’re talking between 25-250 percent of the annual salary per exiting employee (American Management Association). Ouch. We...
Read MoreWhen it comes to customer service in field service industries, sometimes you have to go rogue. Strike where the competition lags. Be bold amongst the crowd. Today, there’s no easier way for field service companies to be extraordinary and see...
Read MoreHow many ways can customers interact with your field service business? If the answer is more than one, your company is ready to take on the future of marketing: omnichannel style! Omnichannel marketing strategies take all those touch points that...
Read MorePricing your fleet services should not be limbo dance, with customers standing on the sideline shouting, “How low can you go?” A recent paper from the Journal of Marketing Research reveals how context significantly influences how customers judge a price...
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During events like National Truck Driver Appreciation Week (September 16-22 this year), fleet managers have the opportunity to recognize and reward their hard-working truck drivers. These road warriors are tough individuals; the day-to-day work schedule is often demanding and challenging....
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How do you strategize the improvement of fleet road efficiency and profit when you have no point of comparison? You don’t. You think, “my fleet vehicles have run smoothly on the same trusty routes for years! There is no comparison...
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“GPS is one of the most important systems that your company will ever implement,” says FleetBlogs.com contributor Robert Donat, “You want plenty of diversity in the product you choose as a GPS tracking system. You want value, and maybe most...
Read More“I’m tracking my truck fleet with GPS technology,” you say confidently to colleagues and friends when they ask about your business. The remarkably low start-up costs and lifetime hardware guarantee of your GPS Commander tracking solution gave you the assurance...
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Tracking your fleet vehicles with GPS technology can significantly lower your operations costs, by helping you pinpoint areas of improvement on the road. Without live tracking, employee behavior factors-speeding, idling, crossing defined borders-cannot be accounted for (unless someone gets a...
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The benefits of a GPS tracking system for your fleet company are clear. Whether you want to track your employee’s whereabouts on the road, or monitor gas consumption and speeding, there are revenue-boosting streams from a GPS tracking system that...
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