SMS Privacy Policy

Privacy Policy for SMS Communications

Last Updated: November 7, 2024

This Privacy Policy outlines how Future Quest Wireless Inc. (FQ Wireless) collects, uses, and protects personal information related to our SMS messaging program.

Information We Collect

We collect the following information when you opt-in to our SMS program:

  • Mobile phone number
  • Name (optional)
  • Email address (optional)

How We Use Your Information

We use the collected information solely for the following purposes:

  • To manage your opt-in preferences
  • To respond to your inquiries about our company or our products and services

We do not share, sell, or transfer your personal information or phone number to any third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Opt-out of receiving SMS messages at any time

SMS Program Details

We do not use SMS for outbound marketing purposes. We only use SMS to respond to SMS queries from customers, prospective customers or suppliers for mutual improved efficiency and convenience. The first time we receive an SMS message from a customer, prospective customer or supplier, we respond to that message with an opt-in message that requests permission to respond to their inquiry via SMS. 

The first SMS message we send to you in response to your first SMS inquiry is as follows:

“Thank you for inquiring with Future Quest Wireless Inc. Please reply with YES to Opt-In to receive SMS messages from us. Our SMS terms and privacy policy may be reviewed here: Message and data rates may apply. Reply with STOP to unsubscribe at any time.

Our intent with SMS messaging is to simplify communication and improve efficiency with you. By opting in, you agree to receive SMS responses to your inquiries. We will request your permission again on an annual basis.

  • Message frequency varies: We will minimize our responses to those needed to effectively address your questions and we may initiate messages to you no more than once weekly on related product or service matters
  • Message and data rates may apply
  • Reply STOP to unsubscribe at any time

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Future Quest Wireless Inc.

3194 Thacker Drive, West Kelowna, BC, V1Z 1X9

866-936-1429

support@fqwireless.com